Effective Date: 25/06/25
At DailyGroc, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website, mobile application, or services.
1. Information We Collect
We may collect the following types of personal information when you interact with us:
- Personal Identifiers: Name, phone number, email address, delivery address, and billing details.
- Account Information: Login credentials, order history, preferences.
- Payment Information: Credit/debit card details or other payment methods (processed securely via third-party payment gateways).
- Device & Usage Data: IP address, browser type, operating system, and usage behavior on our platform (via cookies and analytics tools).
- Location Data: If you enable location services, we may collect your real-time location to provide better delivery services.
2. How We Use Your Information
Your data is used to:
- Process and deliver your orders.
- Communicate with you about your orders, offers, and updates.
- Improve our website, app, and services.
- Prevent fraudulent activities.
- Comply with legal obligations.
3. Sharing of Information
We do not sell or rent your personal data. However, we may share your data with:
- Trusted Service Providers: Such as payment processors, delivery partners, and customer support services.
- Legal Authorities: If required to do so under applicable laws or in response to legal processes.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance your browsing experience.
- Analyze traffic and usage patterns.
- Store your preferences for future visits.
You can modify your browser settings to disable cookies; however, this may affect your experience on our website.
5. Data Security
We take appropriate technical and organizational measures to safeguard your personal data, including:
- Encryption of sensitive data.
- Secure servers and firewalls.
- Limited access to your data by authorized personnel only.
6. Your Rights
Depending on your location, you may have rights including:
- The right to access your data.
- The right to request correction or deletion.
- The right to withdraw consent at any time.
- The right to object to processing or request data portability.
To exercise these rights, please contact us at [Insert Support Email].
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect data from minors. If we become aware of such data, we will delete it immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review it periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
DailyGroc
📞 WhatsApp/Call: +92 339 0122400
📧 Email: contact@dailygroc.store
📍 Address: Punjab, Pakistan